In this article, you will better understand the notification features in Cloud Chat, where to find them, and how to enable them.

Notifications are an essential part of CloudChat. They inform you about tasks you need to complete and messages you are receiving.

Here you can view the notifications you've received.

Sound and Pop-up Alerts

To manage your notifications, simply click on profile settings and then on the other button that will also be called profile settings.

Sound and Audio Notifications

In profile settings, scroll down to find audio notifications.

Here, you can choose the type of notification sound you want, either ding (chime) or bell.

You can also select the event that will trigger the sound alert, whether none, when a message is assigned to you, or for all events.

The conditions for audio alerts include notification only when you are outside the Cloud Chat window or tab (checkbox enabled), or even when you are in the Cloud Chat window (checkbox disabled).

Another option is to activate (checkbox enabled) a repetitive alert that will sound every 30 seconds until you mark the assigned messages as read.

A message is considered read when you click on it.

If the checkbox is disabled, you will not receive these repeated alerts.

Finally, you can choose the type of notification you want to receive, such as always when a new conversation is created,

always when a conversation is assigned to you,

always when you are mentioned in a conversation,

always when a new message is created and assigned to you,

or when a new message is received in a conversation in which you are a participant.

And that's it! Now you know everything about notifications in CloudChat.