This article will guide you on how to use the time zone configuration feature in your account. By exploring this feature, you will understand how and when to use it.
The main use is that reports downloaded from Cloud Chat will retroactively replicate the selected time zone.
Adjusting your account's time zone is a simple task. First, navigate to settings,
then go to account settings and choose the desired time zone.
Click here and select the time zone you want to use. After making your selection, simply click update settings.
It is important to remember that changing the time zone may take up to 4 hours to be reflected in the database. Therefore, if you plan to download reports immediately after the change, they may not reflect the newly selected time zone.