In this article, you will learn how to set up and use shortcuts in conversations, including how to create shortcuts with attachments.
Step 1: In the settings section, click on shortcuts.
Step 2: Next, click on add canned response.
Step 3: In this step, enter the shortcut code, the message body, and any attachments you want. Finally, click send.

Note: The shortcut name must not contain spaces. You can use a hyphen (-) or an underscore (_). Example: name-of-shortcut or name_of_shortcut
Step 4: To use the shortcut, type the slash and the chosen code in the shortcut configuration.
Now, you know how to set up and use shortcuts to make your conversations more efficient.