In this article, you will learn how to change the order of categories in the Help Center (FAQ).
To get started, access the Help Center.
Then click on Settings.
Within the settings, you will find the Category option.
Make sure you are selecting the correct locale. In our example, we will change the order of categories in the 'pt-BR' locale.
Clicking on Edit Category, you will have the option to change the Position Number.
For example, if the API category is first and you want it to be second, simply change the number of the position.
Previously, API is in first place and First Steps for the Agent is in second...
Thus, if you want another category to be first, just change the category's position number to 1. Remember to click UPDATE CATEGORY.
Afterwards, we changed the order so that 'First Steps for the Agent' is first and 'APIs' second.
The ability to change the order of categories allows you to customize the Help Center according to your needs and preferences.