Custom Availability Selection

Through the user’s availability tab located in the lower left corner of the screen, you can access the menu with the platform’s known statuses: online, busy, and offline. Now, it’s also possible to include custom reasons for the user’s absence. These new options are available in the "busy" status section.

When you hover over this tab, a side menu appears. In it, you can choose from different reasons for the busy status, such as having lunch, traveling, or in a meeting.

By selecting one of these options, the user will be displayed with the corresponding personalized status. Whenever they access the menu, they will see that it is indicated, for example, as "in a meeting".

If the user selects another status, such as online or offline, the busy status will be reset to default. In this state, it is still possible to hover over the tab to open the side menu and choose one of the available custom options.

Managing Custom Availability Settings

Custom options can be managed in the platform’s settings, under the “Custom Availability” tab. Here, the administrator can add, edit, or remove custom statuses as needed.

To create a new status, click "Add availability reason" at the top right corner of the screen. You will be able to define a title, such as "Break for coffee", and associate an emoji — a mandatory item for creation. After filling out these fields, click "Create". The new custom availability will be saved and displayed in the customization menu.

Absence of Custom Availability Settings

If the user has no custom availability, the availability menu will display normally, showing only online, busy, or offline options.