Documentação da ClaudIA
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How to set up ClaudIA to test it
Guide to Creating Initial Content for ClaudIA
Roadmap and Feature Request
Adjusting the AI's Name and Greeting
Setting Up the Context, Identity, and Tone of Voice Fields for ClaudIA
Main Screens of ClaudIA Hub: Playground, Content, Dashboard, Tags, Test Cases, Settings, and Integration Configuration
Detailed overview of some of the main features and behaviors of ClaudIA
ClaudIA in Email
Giving Instructions for ClaudIA (Modularized Prompts)
File Interpretation by Claudia (PDF, DOCX, and XLSX)
Message Transformation Using Conversation History
ClaudIA Validates Situations with Ambiguous or No Content (Classifier and Clarifier)
How to use the Cloud Hub to improve content for increased quality and retention
Using the content screen
Place a Specific Instruction in the Content (Prompt Lead Section)
How to save IDS sections as drafts or schedule them for later publication
Best Practices in Creating and Maintaining Content
Content Segmentation by Topic
Setting up ClaudIA to serve across all channels through your Helpdesk 🚀
[Freshchat] Why is the helpdesk ID in the filter different from the URL?
[Zendesk] How Claudia fills in fields
[HubSpot] Edit Integration Settings
[Hubspot] How to create triggers to generate Tickets from Conversations?
[Zendesk] Turn On/Off Claudia in Helpdesk
The real-time communication agent that connects ClaudIA with your backoffice and much more
What is the Eddie Repeat Handover and how to use it?
Turn Your Google Sheets into a Web Service in 5 Minutes!
Básico de como usar as funcionalidades e botões do Eddie
Flow Testing in Eddie via API
Como criar um fluxo no Eddie acessando informações em um Google Sheets
Descriptions of our handover functionality and ticket closure
N2 | Notify that there are no available people in N2 outside of business hours (Humans office hours)
N2 | Remove Message in Handover
N1 | Ticket Closure (Ticket Resolver)
N2 | Handover when there is instability (Handover by timeout)
N2 | Transfer due to lack of content (Low Confidence & Count Limit)
Conduct audits to optimize ClaudIA's content and monitor all your conversations and generated data
Audits and Ticket Management
How do I get a table with the raw data from ClaudIA?
Session ID Filter
Metrics Dashboard
📊 How to Improve Claudia's Retention?
Advanced step-by-step guide on how to further improve the retention and quality results of ClaudIA
What to do when there is an unexpected drop in retention?
How to Increase Retention in 3 Steps
Test Cases in ClaudIA: What They Are, How to Use Them, and Why They Make a Difference
How to Improve Claudia's Quality
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How ClaudIA's tagging system works
Tags